“ In a volatile and complex business environment today, organisations across sectors are experiencing changes such as mergers, restructurings, new competitors and technological disruptions. Leaders in organisations are often crucial in the implementation of change. Change capability is thus an important competency in leaders today. Equipping leaders with knowledge and skills to manage the change process, the desired business outcomes can be reached more effectively with minimal disruptions. “

Step 1: Innovating at workplace

drivers of change, assess readiness, why people resist change

Step 2: Implement change process

roles and responsibilities, 8 steps, principles

Step 3: Develop self for change

qualities to lead change, managing change

Step 4: Evaluate impact of change

data gathering, control measures